REFUNDS AND EXCHANGES
It is our priority to make sure your Alias Mae shopping experience is a happy one, so if you require a refund, store credit or exchange, we will gladly process a return as long as it is within 14 days of your purchase.
CONTACTING THE CUSTOMER SERVICE TEAM
The Customer Service team operates on Monday to Friday (excluding public holidays in Melbourne, Australia) from 10am until 4.30pm Australian Eastern Standard/Daylight Savings Time.
The contact phone number for our team is 1300 ALIAS MAE or you can also contact us via email below: